Burlington’s business organizations (Team Burlington) which include Burlington Chamber of Commerce, Burlington Downtown Business Association, Burlington Economic Development, Aldershot Village BIA and Tourism Burlington are taking a coordinated approach in engaging and supporting Burlington’s business community. We are constantly monitoring developments with COVID-19 and the impact locally.

We understand that this is a difficult time for everyone in our community. Please know that we are committed to continuing to support Burlington Businesses through it. The provincial and federal governments have made announcements pertaining to Businesses and how they will be responding to the economic effects of Coronavirus (COVID-19). We are in communication with these levels of government to ensure we stay educated and informed. If you have questions that are not addressed by the sources below, please reach out to us and we will do our best to source the information you are looking for.

We recognize that there is a lot of information coming out, from many different sources, and it can be difficult to know where to go for up-to-date and reliable information. It is our hope that the below list will make it easier and less overwhelming for businesses to get the information they need.

Team Burlington Business Support Forum Series

Between April 2 and April 17, Team Burlington will host the Business Support Forum Series, a three-part video conference series, to provide businesses of all sizes with an opportunity to ask questions and hear from subject matter experts, as well as key leaders and decision-makers from all levels of government.

Business Support Forum Series

1. Municipal and Regional Business Support Forum – April 2nd at 10 AM – 11 AM

The City of Burlington and Halton Region will make a brief presentation followed by a Q&A with panelists:

  • City of Burlington, Mayor Marianne Meed Ward
  • City of Burlington, City Manager, Tim Commisso
  • City of Burlington, Executive Director of Community Planning, Regulation and Mobility, Heather MacDonald
  • Halton Region, Manager, Economic Development at Halton Region, Christine Carrington
  • Halton Region Representatives to be announced

Click here to register for the Municipal and Regional Business Support Forum.

2. Provincial & Federal Business Support Forum – TBA

3. Small Business Support Forum – TBA

Business Support for COVID-19





Health and Safety Best Practices for Businesses and Employees

If your business has been considered essential and will remain open, it is important that you implement health and safety best practices. Please click here to see the actions that businesses are advised to take to keep themselves and their employees safe.

Additional Resources:

Keeping your Business Safe During Closure

If your business falls under the non-essential category whose operations have been mandated to close here is a safety checklist from the Halton Region Police Service (HRPS) to ensure your business remains secure. 

How Can you Help the Province? 

Ontario is welcoming help from businesses and organizations who can supply emergency products and innovative solutions to support our response to COVID-19. Visit their website for more information.

Business Support Phone Lines

Burlington Economic Development

Burlington Economic Development has set-up a business support phone line to provide businesses with a direct line to staff to answer questions and help make sense of new information coming out from higher levels of government. Businesses can reach out to (289) 337-5505 ext. 102, Monday to Friday between 9 am and 5 pm.

Stop the Spread Phoneline

The province has launched a toll-free line 1-888-444-3659 to provide support to Ontario businesses who have questions about the province’s recent emergency order to close at-risk workplaces following recommendations by Ontario’s Chief Medical Officer of Health.  If you have any questions about essential versus non-essential businesses, assistance is available from Monday to Sunday, from 8:30 am – 5:00 pm.

Government Updates




Mental Health Resources

For many, the pressure and uncertainty caused by the COVID-19 pandemic is taking a serious toll. Please see the materials below that will help business, employers, and employees manage their anxiety during this time:

Canadian Mental Health Association (CMHA) Halton:

Additional Resources:


Many local businesses, including retailers, restauranteurs and other service providers, have either been mandated to close or have made the difficult decision to temporarily close their business doors to the public to help stop the spread of COVID-19.

These are your neighbours.

This is your community.  

Small businesses need your support, now, more than ever.  

So it’s time to get creative.  Let’s come together and share ways to help them… here are a few ideas:

Shop Local
  • Harness the power of social media. Even though their doors may be closed, business owners are still hard at work, and most are available on social media. Reach out to them individually with a DM (direct message) and ask how you can support them.  Many of our Burlington businesses have implemented incentives to shop online so please utilize this option as much as possible.
  • Order takeout or delivery. We’ve compiled a list of local eateries currently offering delivery, pre-packaged meals and curbside pick-up on Tourism Burlington’s blog. Don’t forget, parking is currently FREE in downtown Burlington to help facilitate easy “run in and grab” takeout options.
  • Next time you’re online (like right now!), take some time and submit a positive Google review for your favourite business … yes, the Google reviews you’ve been meaning to write ever since you had the best slice of pizza, the best manicure, the best bouquet of flowers, etc… let’s use this downtime to help boost the ratings of the businesses in your community!
  • Attend an online fitness workout – many of our Burlington fitness providers are posting daily workouts on social media. If you need somewhere to start, check out the Burlington Downtown blog.
  • And once you’ve submitted those 5-star reviews, why not add a few more businesses to your social feeds? It’s time to make some more virtual connections!
Consider Supporting a Local Not-for-Profit or Charity

At this time, local organizations are working hard to continue to take care of those most in need at a time when support is even more in demand. To the extent that you are able please give generously directly to local not-for-profits and charities to ensure that critical support continues to be available to those most vulnerable within our community.

Local Not-for-Profits:

Active Advocacy: Not-for-Profit Support

Do YOU have an idea that we can share with the community? Have you helped to support a local business in a unique way? Have you seen or heard of a business that is offering a promotion, curbside pick-up, online sales, free shipping etc.?

Please contact lindsay@burlingtonchamber.com to let us know how Team Burlington can best support Burlington business during this time.

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